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Return Policy

21TopSotres have a 30 DAYS FREE Return Policy.

RETURN POLICY

30 DAYS FREE RETURN Policy

  • Once our support team receives and inspects your returned product, our accounting team will initiate your refund within 30 days. An email confirmation will be sent to the address associated with your order, detailing the amount refunded. The way your refund is processed depends on your original payment method.

RETURN SHIPPING COSTS POLICY

  • For non-quality related warranty claims, buyer is responsible for shipping costs.
  • For quality related warranty claims, 21TopSotres refunds the shipping costs.

RETURN  ADDRESS

Please contact our Customer Service if you wish to return any items to our return address. You will receive a response as soon as possible.

Please contact us via email at service@21topsotres.com before return or exchange products

Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.
*If you have any other question, please contact our support team: service@21topsotres.com