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Ding Dong Turtle , Bells and Beads: The hand-made turtle wind chimes consists of a metal top and metal hollow tuned tubes, bells and turtle and beads .Each metal tube has its own unique tone when it collides .Made of metal, it can stays the test of time! it provides soft and sounds relaxing in the breeze.
Wishing You Happy: Turtle symbolizes longevity, health, steadiness, and peace. Wind Chime is a mascot, it is Magical to let people easy to get love, safety, happiness, health and peace, so Turtle wind chimes blessing for a wonderful and long healthy Life,it is a best wish gift
Relaxing Sound: Coming from your garden, is the sound of nature, sounds so soft and relaxing in the breeze. the nature with the power of the wind to playing music, nature is singing to you and your beloved ones, how pleasant.
Retro and Modern: Retro Copper Color not only give you a feeling of nature but also very modern, which could blend and light your garden, patio, and any indoor rooms perfectly, with both it’s glamorous outlook and sound, it can effectively commemorate special people or blessing a better life.
Specification:
Material: Iron
Total Length: app.85cm/33.46in
Color: As the pictures shown
Quantity: 1 Pc
Package includes:
1 x Wind Chime
Wind Chime only, other demonstration accessories in the picture is not included.
OUR GUARANTEE
- Insured Worldwide Shipping: Each order includes real-time tracking details and insurance coverage in the unlikely event that a package gets lost or stolen in transit.
- Money Back Guarantee: If your items arrive damaged or becomes defective within 30 days of normal usage, we will gladly issue out a replacement or refund.
- Safe & Secure Checkouts: We use state-of-the-art SSL Secure encryption to keep your personal and financial information 100% protected.
Shipping
We offer 3-12 Days Fast Free Shipping
Shipping Time
1.Processing Time:1-2 days
2.Delivery Time:2-10 days
3.Shipping Time=Processing Time+Delivery Time=About 3-12 Days
As for processing time, we may need 1-2 days to prepare your order after placing your order. This is to make sure that your order is accurate. This processing time does not include shipping time. Products will be shipped within 3-12 Days.
We are not responsible for the deviation of estimated transportation time caused by logistics carriers and natural disasters.
About Customs, Duties & Taxes
When ordering from 21topsotres, you're responsible for assuring the product can be lawfully imported to the destination country. The recipient is the importer of record and must comply with all laws and regulations of the destination country.
Orders shipped except the United States may be charged import taxes, customs duties, and fees levied by the destination country. The recipient of an international shipment may be charged such import taxes, customs duties, and fees, which are levied once a shipment reaches the destination country. Additional charges for customs clearance must be borne by the recipient; we can't control these charges and predict what they may be.
Customs policies are different from country to country.
Shipping Support
*Please note that these are estimates and aren't guaranteed, we will not be able to reimburse expedited shipping costs for packages that miss the estimated delivery date, nor do we refund shipping costs for returned items. If you have any questions about shipping or delivery, please contact Customer Service.
📧 : service@21topsotres.com
📞 : 1-918-352-6095
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Return
21TopSotres wants you to be excited about your new purchase. However, if you need to return an item, Our support team is here to help. Below are a few noteworthy points to keep in mind when returning a product you purchased from 21topsotres.com
RETURN POLICY
30 DAYS FREE RETURN Policy
- Once our support team receives and inspects your returned product, our accounting team will initiate your refund within 30 days. An email confirmation will be sent to the address associated with your order, detailing the amount refunded. The way your refund is processed depends on your original payment method.
RETURN SHIPPING COSTS POLICY
- For non-quality related warranty claims, buyer is responsible for shipping costs.
- For quality related warranty claims, 21TopSotres refunds the shipping costs.
RETURN ADDRESS
Please contact our Customer Service if you wish to return any items to our return address. You will receive a response as soon as possible.
Please contact us via email at service@21topsotres.com before return or exchange products
Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.
30-Day Money-Back Guarantee for Any Reason
Undamaged products may be returned for a full refund for any reason within 30 days of the date the item was delivered to the designated shipping address. Once the returned item arrives back in 21topstores’s warehouse for inspection, the refund process will begin.
- Returns must include all accessories
- For non-quality related warranty claims, 21topstores refunds the cost of the product itself
- Returns may be rejected if items do not meet the above requirements
Refund requests for the 30-day money back guarantee expire 30 days after opening a warranty claim. It is not possible to process a request for a refund for non-quality issues for items that have expired this 30-day window. For purchases not made directly through 21topstores’s online stores, please contact retailers for refunds. For quality-related issues, please see below.
12 Months Warranty
The 21topstores 12 months warranty protection plan is designed to give you peace of mind. Keep your lifestyle more gorgeous with outstanding accessories.
We’re so confident in our product that we’re willing to offer a 12 month guarantee. That means, should you have any issues with your lamp within 1 year, send it back to us and we will send you a brand new one for no extra charge.
Process:
- Buyer must provide sufficient proof of purchase
- 21TOPSTORES must document what happens when buyers troubleshoot the product
- The defective item’s serial number and/or visible proof depicting the defect are required
- It may be necessary to return an item for quality inspection
- For defective items that 21TOPSTORES needs to have returned, warranties on those replacements are voided if the wrong item is returned to 21TOPSTORES or if the defective item is not returned.
Warranty Claims for Quality-Related Issues
We always need to verify proof of your defect. So, you've to show us your purchase receipt
✔ Proof of purchase receipt required as an Authenticity
Please email service@21topsotres.com.
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